what to do if binance account is locked？
To unlock your account, you need to submit a video to our Customer Service team to verify your request….Please note that you should include:
- Today’s date;
- Your request;
- A clear confirmation that you authorize this activity;
- A statement of your purpose;
- Your Binance account email address.
Regarding this,Why is Binance locking accounts?
Binance, the world’s largest cryptocurrency exchange by volume, has restricted 281 Nigerian personal accounts to ensure the platform’s security and prevent fraud, its founder and CEO has said.
Also asked,Why is my Binance account frozen?
Binance has total control: If you breach any terms and conditions of Binance, the company has the right to freeze your accounts without your consent or prior notice, and many account holders have agreed to this without knowing.
Beside above,How long does it take for Binance to reactivate account?
Reactivate Account. For security purposes, please update your password and ensure that your email, phone verification or Google Authenticator can only be accessed by you. The process may take up to 3 business days .
Long,Why I cant access my Binance account?
The login error often may come from a 3rd party, such as Your device or web browser, or problems with the Internet. Therefore, you should also try switching to a different device or using another network connection when logging in again. Most users prefer to use the Chrome browser to log in to Binance.
Log in to your Binance.com account and navigate to the Card Dashboard. (2). You will see a [Manage] button, then choose [Unfreeze] button on the Card dashboard.
“As a neutral platform, we will not freeze the accounts of any users from any country without a legal requirement. And at this difficult time, actions that increase the tension to impact the rights of innocent people should not be encouraged,” Johnny Lyu, CEO of KuCoin, told CNBC in a statement.
How to Manually Reactivate Your Account
- Open a new ticket by visiting Our Support Center.
- Fill out the form in its entirety.
- State that you wish to reactivate your account.
- Attach a selfie of you holding a sign that says, “Binance.US, please reactivate my account.”
While the application is open, you can unlock your wallet and trade on the DEX by navigating to the Binance DEX (or testnet if you wish to test using testnet funds) and clicking on “Unlock Wallet” in the upper right-hand corner of your screen.
Why is a Portion of my Assets Locked/Frozen/Unable to be Withdrawn? Binance.US offers convenience to our users by pre-crediting your account when an ACH or Debit Card deposit is created. We will then charge the connected payment method within 2-7 business days from the original date of the transaction.
“You have 14 days to close all active positions on your account and withdraw all your funds, failing which your account will be locked. Once your account is locked, you will have to raise a customer service ticket for us to assist you further,” it continues.